Job Board
These well-known direct marketing companies all have positions to fill. Contact them directly to learn more. Employers - to request a job posting on our site, fill out our job posting form.
Click on a job title below for a description of the position, requirements, and application info.
 The Hacker Group - Estimator
Responsibilities:
The Estimator produces estimates of cost and margin utilizing rate cards and supplier bids in an accurate, timely, cost effective and efficient manner while enhancing process, tools and reference materials. Proactively supports the Account and Operations team with commercial print and direct mail printing and mailing technical expertise that creates options and acceptable specifications to meet and exceed client and agency needs.
Instigate, review, edit and process financial documents to include purchase orders, budgets, supplier estimates and invoices.
Accurately estimate costs for all project costs to include:
Direct mail imaging and personalization techniques
Bindery techniques for both printing and lettershop work
Lettershop operations.
Multi color offset printing for sheet fed and web presses
Envelope production
Continuous forms for personalization
Internal agency costs
Apply: Hackerjobs@hacker.com
Contact name: Jaylene Lisle
Contact email: Jobs@hackergroup.com (Posted 6/20/2010)
Eddie Bauer - Loyalty Specialist
Responsibilities: Recommend and execute tests, program enhancements, communication strategies and program benefits. Help engage our customers with our brand through our loyalty program.
Core Accountabilities:
• Lead technical, marketing, analytical and operational aspects of program development, implementation, and management of Eddie Bauer loyalty and rewards, third party credit marketing programs and strategic relationships.
• Drive execution and creative processes for multi-channel marketing programs.
• Coordinate with key internal groups and external partners to implement and track new and existing loyalty and strategic relationship programs.
• Responsible for planning, budgeting, and forecasting of related program expenses.
• Prepare and submit creative job requests.
• Maintain program tracking reports, sample books and marketing calendars; compile monthly statistics and competitive tracking data.
• Build strong partnerships internally and externally to achieve cohesive, synchronized programs.
Education/Experience Required:
• 5+ years experience in loyalty or credit card marketing or related field
• Four-year degree required, preferably in marketing or related field, MBA a plus
• Experience in development, implementation and execution of loyalty and credit card marketing programs
• Experience in retail, catalog, e-commerce and direct mail program execution
Job location: Bellevue
How to apply for job: http://eddiebauer.hodesiq.com/job_detail.asp?JobID=1948313&user_id=
Contact name: Stephanie Collins
Contact email: stephanie.collins@eddiebauer.com (Posted 6/5/2010)
Online Shoes - Director of Customer Retention Marketing
Responsibilities: This role is responsible for increasing both sales and profitability across the Onlineshoes.com customer base. This individual will be expected to drive strategies and innovative new Customer Retention campaign plans that will stimulate the growth of the customer file. Key to success will be formulating strategies and solutions that will drive targeted contact channels (e.g. email, direct mail). This role owns the P&L for these two critical demand channels.
This role is responsible for leading the Email, Direct Mail, CRM, Web Analytics and Market research team in the development of a robust customer relationship management strategy, including the development of customer lifecycle contact strategy and supporting analytics and systems. Also directs testing, analyses, modeling, other statistical/non-statistical techniques and reporting to help discover actionable insights to improve customer lifetime value.
This individual will employ advanced data analysis methodologies and measurement science in support of the company’s business strategies, turning data into customer intelligence. This role is responsible for providing leadership in the generation and evaluation of current and future initiatives, and presenting strategies and recommendations to the CMO.
Retention Responsibilities:
Devise and execute email campaign plans including frequency, content/message, offers/promotions, list/segment selection. Forecast and manage to a clear email channel budget for sales and GM$. Optimize the balance of frequency and customer opt in retention.
Devise and execute direct mail marketing campaigns and relevant offers and content for appropriate customer segments. Develop the optimal format, pagination and vendor partnerships and budgets to drive this significant channel. Forecast and manage to a clear DM channel budget for Sales, GM$, Contribution Profit $ and return on ad spend.
Develop segmented retention strategies, identifying customer segment value, creating contact strategies to optimize retention and provide for an engaging marketing experience.
Establish new programs and enhance existing programs through market analysis, research, forecasting and in-depth financial analysis to predict and measure results.
Lead the growth of key customer database metrics including size of active customer file, new customer acquisition, customer retention and lifetime value.
Develop and maintain competitive knowledge, establishing relationships with strategic partners, and facilitate the improvement of processes, and promotional offers.
Be part of the marketing team that develops and deploys a winning brand strategy for Onlineshoes.com, that consistently differentiates shopping and loyalty experience between us and our customers.
CRM Program Development:
Develop and launch an engaging and financially sound customer loyalty program.
Develop CRM programs including development of concept, strategy, targeting, execution and ongoing program management that are consistent with CRM goals and objectives
Manage customer analytics across the organization
Continually refine targeting and messaging of programs to increase customer lifetime value
Manage budgets, timetables/deadlines, deliverables
Integrate programs into the overall annual contact strategy and participate in the day-to-day management and execution and adjustments to the contact strategy
Direct activities of agencies (internal & external) and Customer Analytics in the execution of CRM programs. Manage analytics and direct marketing/customer database vendor relationships
Identify data necessary to develop/grow CRM programs
Communications:
Provide on-going campaign and program reporting to relevant stakeholders, recommending changes as appropriate
Provide regular status and update on all programs to CRM team
Present business cases, program strategy and results to senior management on a regular basis
Marketing Analytics and Customer Relationship Systems Management:
Serve as primary contact internally with IT team for vendor supported, or internally developed CRM databases used for insights, research and analytics
Lead systems enhancements and integration efforts for software and application selection, upgrades, and other interfaces with IT and Marketing department stakeholders
Develop and nurture vendors and other external resources to identify opportunities to improve our customer file value and lifetime revenue generating opportunities
Manage marketing and customer relationship systems budget
Requirements:
Minimum 10+ years experience in database, statistical analyses, CRM or other related fields, with proven team leadership experiences.
Bachelor’s degree in Marketing, Business, or similar quantitative field. MBA or advanced applied degree preferred.
5+ years ecommerce experience
In-depth knowledge of integrated marketing and principles of CRM
Extensive experience performing business analysis
Strong knowledge of marketing or marketing research related concepts (e.g., segmentation)
Experience with marketing-mix modeling, neural and/or other multivariate regression analysis preferred
Experience building LTV and RFM models.
Experience building statistical models
Fluency in PC office software such word and Powerpoint
Expert proficiency with Excel, SAS, SPSS, SQL; experience in SQL-server and MS-Access a plus
Ability to plan, execute, interpret and present results of quantitative analyses is required.
Excellent project planning and prioritization skills
Strong written and communication skills as well as interpersonal skills
Comfortable interfacing with technical and programming personnel
Job location: Seattle, WA
To apply, please email your resume and salary requirements to jobs@onlineshoes.com or fax to (206) 436-5197.
Contact name: Peter Ceccarelli
Contact email: jobs@onlineshoes.com (Posted 6/5/2010)
C.C. Filson - eCommerce Website Manager
Responsibilities: The eCommerce Website Manager. is responsible for the day to day customer facing management of the website focusing on key metrics of conversion, engagement, and average order size. He/she insures that the store is open for business every day, with the appropriate products, content, and promotions presented for optimum brand presentation to maximize sales. This marketing role works in close partnership with merchandising, customer service, fulfillment operations, and our eCommerce platform outsource partner to execute a successful eCommerce business. He/she will also serve as the primary contact to 3rd party providers for design, development, and optimization of the online store.
This position will have 1 direct report who will be responsible for email marketing, provide merchandising and promotional support for the website, and support social eCommerce initiatives.
Key Responsibilities include:
• Develop and execute the website marketing strategy and promotional calendar in coordination with offline catalog circulation, PR, and overall marketing strategies; use site admin and merchandising tools to build and maintain the product hierarchy, manage the site navigation and search, apply business rules and manage promotional activity
• Use Google analytics to understand customer behavior, test results, search results, product/content performance to drive/adjust site strategies accordingly
• Serve as key contact with site design/development part
Requirements:
• 3-5 years online retail merchandising/marketing experience
• Strong analytical skills
• Strategic thinker with a solid tactical skill set; good judgment and ability to make decisions independently
• Experience in using Google Analytics and site administration tools
• Strong PC skills using MS Office Excel, Word, and PowerPoint
• Experience with catalog retail marketing
• Ability to think creatively and execute with limited resources and budget
• Excellent written, verbal, and interpersonal communication skills
• Photoshop and HTML programming skills are not necessary but would be a plus
Job Location: Seattle, WA
Apply: email resume and salary history
Contact name: Harry Egler
Contact email: harold.egler@filson.com (Posted 5/12/2010)
C.C. Filson - eCommerce Webstore Adminstrator
Responsibilities: The eCommerce Webstore Adminstator. is responsible for the day to day customer facing management of the website focusing on key metrics of conversion, engagement, and average order size. He/she insures that the store is open for business every day, with the appropriate products, content, and promotions presented for optimum brand presentation to maximize sales.
Key Responsibilities:
• Develop/execute the website marketing strategy and promotional calendar in coordination with offline catalog circulation, PR, and overall marketing strategies; use site admin and merchandising tools to build and maintain the product hierarchy, manage the site navigation and search, apply business rules and manage promotional activity
• Use Google analytics to understand customer behavior, test results, search results, product/content performance to drive/adjust site strategies accordingly
• Serve as key contact with site design/development partners
• Builds site content plans to support promotions, provide critical product information and enhance the brand; maintains the online store for product & content accuracy
• Maintains SEO through site tools – including key wording and the development of targeted landing pages.
• Manages the product review process and all content with 3rd party vendor
• Monitors competitive sites for new content, functionality and products
Requirements:
• 3-5 years online retail merchandising/marketing experience
• Strong analytical skills
• Strategic thinker with a solid tactical skill set; good judgment and ability to make decisions independently
• Experience in using Google Analytics and site administration tools
• Strong PC skills using MS Office Excel, Word, and PowerPoint
• Experience with catalog retail marketing is a plus
• Ability to think creatively and execute with limited resources and budget
• Excellent written, verbal, and interpersonal communication skills
• Photoshop and HTML programming skills would be a plus
Job location: Seattle, Washington
How to apply for job: email resume and letter of interest
Contact name: Harry Egler
Contact email: harold.egler@filson.com
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